(Client's $6,368 tax debt, settled for $634 payable over 24 months)
Dear Mr. Fouts, Nancy, Frances and all the staff at the office,
Thank you for handling our case for the last two years. In spite of the length and complexity of our case, you stayed with us and gave your very best consideration to it. You have our deepest gratitude for that!!
While all (underlined in original letter) of the staff have been extremely professional and friendly, Frances especially has been thoughtful and sensitive to all our questions and concerns. We couldn't have managed the IRS roller coaster ride without her!
We want to think you for negotiating the Offer in Compromise for Wynn's account and for the installment agreement for Mark's account.
May the Lord bless you all(underlined in original letter) in your work and personal lives!