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13.2.2.1
(07-16-2009)
Introduction
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The TAS Office of Systemic Advocacy (OSA) and Field Systemic Advocacy (FSA) each play a vital role in identifying, analyzing,
and resolving broad-based taxpayer problems. Projects arise from several sources, including field offices within TAS, IRS
employees in other functions, and external stakeholders.
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OSA starts with Systemic Advocacy Management System (SAMS) submissions and then applies the tools of project management when
working the projects developed from these submissions, informing stakeholders of the progress on a project and the final results.
These items are the essence of OSA analysis and initiatives.
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This section will provide guidance and instruction on how to:
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Identify a project;
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Accept a project;
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Assign a project;
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Work a project (developing, managing, proposing solutions, closing procedures and communications); and
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Use SAMS.
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