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13.1.12.3
(10-01-2001)
Technical Advisor Quarterly Rotational Duties
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A Technical Advisor will be designated each quarter
by the Technical Advisor Team to be responsible for scheduling and holding
quarterly Technical Advisor meetings in their area. The designated Technical
Advisor will consult with his or her manager for the location and method of
the meeting, set the date (first month after the end of the quarter), and
solicit agenda topics. Other responsibilities will include facilitating the
meeting, making sure notes are taken during the meeting, and providing minutes
to the Local Taxpayer Advocate (LTA), Area Taxpayer Advocate (ATA), Executive
Director Systemic Advocacy (EDSA), National Office Taxpayer Account Operations,
Director, other Technical Advisors within 10 days of the meeting
. Possible agenda items for the meetings may include technical issues,
problems, best practices, customers, coverage, trends, outreach, communication
methods (e.g., E-mail, VMS), and Technical Advisor Alerts (newsletters and
possible Web site bulletin boards).
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Another quarterly rotational duty will be to use
new technology (NetMeeting) to meet with other area Technical Advisors in
order to share issues and trends with total tech population, share feedback
from other Technical Advisors, and elevate issues to ATA using the escalation
process.
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The designated Technical Advisor will also be
responsible for other duties assigned by the ATA, LTA or Technical Advisor
Group Manager.
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